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How you can reach us

When you reach out to our Customer Service Team, you will reach a real person. And that one person will promptly answer any questions or concerns you may have.


Support Hours | Mon - Fri, 8am - 7pm EST
Email | tealihmatcha@gmail.com

FAQs

How do I make changes to an existing order?

Reach us out at tealihmatcha@gmail.com with your order number, change you want to make, and the reason to it.

How can I provide feedback or leave a review for a product?

An automated email will be sent out in 10 days after order submission, kindly asking for your feedback through a review.

What is the estimated shipping time?

Estimated shipping time changes based on the province you are located, and will be displayed at checkout when you enter your address.